Overview
This Privacy Policy applies to all mobile apps, web services, and digital products developed or operated by InfaDesigns (“we,” “us,” or “our”), including but not limited to Promoter Center, ClubPass, and any future applications or websites we release.
We are committed to protecting your personal information and being transparent about how we handle it. By using any of our Services, you agree to the collection, use, and disclosure of information as described in this policy.
Information We Collect
We collect only the information necessary to provide and improve our Services:
- Account Information — such as your name, email, and login credentials when you register or sign in.
- Usage Data — including app interactions, device type, OS version, crash logs, and analytics events to enhance performance and reliability.
- Payment Information — when applicable, we collect limited payment data processed securely through third-party providers (e.g., Apple, Google, Stripe). We never store full card details.
- Support Correspondence — including messages or attachments you send when contacting us for help.
- Optional Data — such as profile photos, preferences, or event participation details when you choose to share them.
How We Use Information
We use collected information to:
- Operate, maintain, and improve our apps and websites.
- Provide customer support and respond to requests.
- Personalize features, recommendations, and content.
- Communicate with you about updates, offers, and important notices.
- Prevent fraud, abuse, and security incidents.
- Comply with legal obligations or enforce our Terms of Use.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your data. While no method of transmission or storage is completely secure, we continuously monitor for vulnerabilities and take reasonable measures to prevent unauthorized access.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
Your Rights & Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal data. You may also opt out of marketing communications at any time by following the unsubscribe link in our messages.
To exercise your privacy rights or request data deletion, contact us using the email below.
International Users
Our Services are operated in the United States. If you access our Services from outside the U.S., please note that your data may be transferred, processed, and stored in the U.S. or other countries where our servers or partners are located.
Children’s Privacy
Our Services are not directed to children under 13 (or the minimum age required in your region). We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date. Significant changes may also be communicated through the apps themselves.
Contact Us
For questions, privacy requests, or data concerns, please contact us at:
Mailing correspondence may be directed to our team at InfaDesigns, Los Angeles, CA, United States.